Lifetime Return & Rehoming Policy | East Tennessee Chihuahuas

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Buyer full name Email address Phone number Street address City State ZIP code Puppy name / ID Puppy date of birth Dog current nameRequested return dateReason for return or change in circumstancesDiet, medication, veterinary, and behavior notes Additional information or special terms

A LIFELONG PROMISE

No judgment. The dog's safety comes first.

Housing changes, illness, family emergencies, finances, behavior challenges, and other circumstances can happen. We would rather hear from you early and help make a safe plan than have one of our dogs enter an uncertain situation.

01 / CALL US FIRST

Contact us before rehoming

Reach out before listing the dog publicly, surrendering to a shelter or rescue, transferring ownership, or giving the dog to another person.

02 / HELP US PREPARE

Share the information that keeps the dog comfortable

Current veterinary records, medications, feeding routine, behavior, known triggers, crate habits, and favorite belongings help us plan a safer transition.

03 / RETURN PLAN

We coordinate the route together

Pickup, owner transport, meet-up, or another appropriate arrangement can be discussed based on distance and the dog's needs. Transportation expenses are handled case by case.

04 / AFTER RETURN

We focus on stability before another decision

The dog's physical and emotional condition comes first. Depending on age, health, temperament, and circumstances, the dog may remain with us or later be considered for another carefully screened home.

EARLY SUPPORT

Please reach out before a problem becomes a crisis.

If you are struggling with training, feeding, a move, a health issue, or another transition, contact us. Sometimes a conversation and a practical plan are enough to help the dog stay safely with the family.

FINANCIAL BOUNDARY

The lifetime return policy is a welfare safety net.

Returning a dog later in life does not automatically create a purchase-price refund or credit. Any refund rights tied to a covered health claim are governed by the signed Bill of Sale and Health Guarantee.

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There is always a safe path back to us.